the pin thing dont show up

[ProElite]

i have it installed but when ever i try typing pin to create character nothing pops up but a box where i can type numbers in from my keyboard. and if i do that i get an error.

[blitzkrieg]

input the last 7 digits of your KSSN. when it's time to enter a pin number, you'll see a soft keyboard.

[Talarone]

What he said, and you can make the pin letters, numbers, or the like.